Subscriptions place recurring flower orders on a billing schedule.
1. Choose a subscription product.
2. Select frequency (for example weekly, fortnightly, or monthly, where offered).
3. Confirm delivery details and payment method.
4. Complete signup.
Each billing cycle can generate a new subscription order for fulfillment.
Your billing date follows the subscription interval selected at signup.
How to understand charges:
- Initial charge: at subscription confirmation
- Renewal charges: each billing cycle
- Failed renewals: require payment method recovery
If a renewal fails, you may receive a failed payment status and need to update payment details.
If skip is enabled for your plan:
1. Open subscription details.
2. Select the upcoming cycle.
3. Choose skip delivery.
4. Confirm before the cutoff.
Skipping after cutoff may not be available because preparation windows are already active.
1. Open your active subscription.
2. Choose Pause or Cancel.
3. Confirm effective date and billing impact.
Always verify whether the next renewal has already entered processing.
For recurring deliveries:
- Keep recipient contact details up to date.
- Update delivery address before renewal cutoff.
- Re-check special instructions for each cycle.
No. Only products configured as recurring by the florist appear as subscription options.
The renewal may remain unpaid until payment is recovered; fulfillment can be delayed or skipped depending on policy.
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