Set up your merchant profile before onboarding.
1. First signup / login to your Bloomi Collective account.
2. After creating an account, you will land on a customer dashboard where you will be able to begin your merchant application.
3. Complete the application form when prompted, ensuring that all details are accurate.
4. Once your merchant application has been submitted, a member from the Bloomi team will review your account. This process could take between 24-48 hours.
Your account details are used across verification, payouts, invoices, and customer communications, so accuracy is important.
Onboarding is staged. You may not go fully live until all required checks pass.
Typical checklist:
1. Business profile details
2. Identity and business verification uploads
3. Stripe account setup
4. Product setup
5. Delivery coverage and operating hours
If onboarding appears stuck, check which verification step is still pending in dashboard status.
Payouts are processed through Stripe Connect Express.
1. Open Payments or Stripe setup in dashboard.
2. Start Stripe onboarding link.
3. Enter legal entity and payout bank details.
4. Complete any Stripe-required verification prompts.
5. Return to dashboard and confirm charges/payouts are enabled.
Important: Payouts require Stripe account readiness. Missing identity/business fields in Stripe can delay payouts even if orders are accepted.
These settings directly affect order eligibility.
1. Open business settings.
2. Set operating hours by day.
3. Define delivery zones and radius/coverage.
Why this matters: Delivery options shown to customers depend on zone validity. Unavailable hours can remove same-day/scheduled slots.
Before launch, verify:
1. All business details are accurate
2. Stripe charges enabled
3. Stripe payouts enabled
4. At least 3 base products are live
5. Delivery settings and contact details are current
6. Team members understand order status workflow
You may have completed app signup but not fully completed Stripe requirements.
Visibility can depend on live product readiness and location coverage rules.
Review rejection reason, correct documents, and resubmit with clearer evidence.
Example error